Updated: August 4, 2017
Our company takes your privacy very seriously. Here's how we work with the information you provide.
The Site captures some information about you automatically utilizing background local storage and session storage technologies for user information and internal authentication purposes. Examples of information of this type are your IP address, the browser you are using, the operating system you are using and the pages on the Site that you visit. We may also collect information from publicly available sources.
The Site also collects information that you provide to us voluntarily when you request information, register with the Site, apply to be a Host and/or sign up to be a Guest or attend an event. You will be asked to provide certain information about yourself including, without limitation, your name, physical address, e-mail address and related information, phone number, interests and preferences, causes that interest you, activity interests and preferences and demographic information. If you sign up to be a Host or a Guest, some of your personal information will be shared with other users of the Site. Please see the section “With whom we may share the information” below for more information.
Please do not submit to us any sensitive personal information.
Some of our services are fee-based services. If you choose to use our fee-based services, you will need to provide, in addition, payment card information in order to process your payment.
We use the information we collect to provide or enhance the services you request, connect Hosts and their Guests and vice versa, provide updates and other important information related to your activity on the Site, inform you of new services or changes in services, and administer the Site. You will have the opportunity to opt out of any electronic marketing communications you may receive from us.
When you apply to become a Host you will submit certain personal information to us to complete your application. If you are approved and become a Host, the personal information you provide in your experience listing will be publicly available on our Site for viewing. In addition, your contact information will be shared with the Guests who purchase the experience.
When you register as a Guest, the personal information that is shared with the Host depends on the type of experience and information about you that is necessary to process your request. Hosts are contractually required to use Guest personal information solely to fulfill the experience and administer related requests.
Hosts and Guests also have the opportunity to communicate with each other one-to-one via our Site in connection with the purchase, scheduling and participation in experiences.
We also provide personal information to SameSide’s third party providers, such as our credit card processor and our website developers. We rely on a payment card processing company to assist us in processing and managing payment transactions. SameSide assumes no liability for the security or application of these services if you choose to use them. We do not store sensitive payment data such as credit card number, expiration date, or CVC. Rather, we pass the payment data to the third-party processor.
We may disclose information if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you enter into with us. Your information may be transferred to another company in connection with a merger or in the event that our business is acquired in whole or part by another company.
We may share aggregated and de-identified information with third parties for analytical, research or other similar purposes.
SameSide may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgements on the Site. Please read all online agreements carefully before accepting them.
Our Site enables you to maintain a profile where you may access and edit your personal information. You may also request that your account be deleted by contacting us at email@example.com.
You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication.
Some non-marketing communications are not subject to a general opt-out, such as communications about sales transactions, experience updates and information, disclosures to comply with legal requirements, software updates and other support-related information.
We take reasonable precautions to protect your passwords, the personally identifiable information you provide to us, and communications between us. Because no Internet or e-mail transmission is ever fully secure or error free, please be careful in deciding what information you send to us via email or over the Internet. We cannot guarantee absolute security and users assume the risk of security breaches and all consequences resulting from them. To assist with the protection of personally identifiable information, you must keep your account information confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your account. Please advise us immediately if you believe your account has been misused. If you have any questions about security on our Site, you can contact us at firstname.lastname@example.org.
You may contact us to request information about the personal information we have collected from you and to request the correction, modification or deletion of such personal information. To make a request or to ask us a question about our information practices, please contact us via email at email@example.com. You may also modify your registration information by logging into your account on the Site and changing your profile settings.
In addition, you may contact us at:
5405 Wilshire Blvd., Suite 304
Los Angeles, CA 90036
California Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to firstname.lastname@example.org with “California Privacy Rights” in the subject line.
California Do Not Track Disclosure: We do not respond to Do Not Track browser settings.